Description Text for Tours


It might be a server/hosting issue. I was able to find this…


If you want to send me a private message with your hosting credentials, I’d be happy to look more closely to see what’s going on.


by private message do you mean an email


You can click on my user avatar to send a private message. Or you can email me at


Hi @ebell and @jcullon. I am having the exact same problem (also hosted through reclaim hosting). I am wondering if you ever discovered a solution? I would love to know what you discovered. Thanks for any response!


Nevermind, figured it out. If anyone else has this problem here is the solution:
Edit the file at application/config/config.ini and modifying the background.php.path = “” line to the following:

background.php.path = "/usr/local/bin/php"

This works for reclaim hosting servers. Can’t speak to others.